Heating
Heat Pump Repair, Installation & Service
Heat pump repair, replacement, and seasonal service from HVAC Done Right. Defrost faults, reversing valve problems, and auxiliary heat staging diagnosed across Central Texas.
Open 24/7, every day
A heat pump is an air conditioner that can run in reverse, which makes it well suited to Central Texas where cooling dominates and the heating season is short. It also means it has a few failure modes a straight AC does not.
Heat pump problems we diagnose
- Reversing valve faults that leave the system stuck in one mode
- Defrost control and sensor problems that cause icing in cool, damp weather
- Auxiliary or emergency heat running when it should not, driving up the electric bill
- Weak heating output from low charge or a restricted coil
- Outdoor fan and compressor failures
- Thermostats that are not configured for heat pump staging
Normal behavior that worries homeowners
Heat pumps deliver warm air that is cooler than furnace air, so vents can feel lukewarm even when the system is working correctly. Steam rising from the outdoor unit during a defrost cycle is also normal. Continuous ice buildup, or auxiliary heat running in mild weather, is not.
Seasonal service
Because a heat pump runs year round, it accumulates roughly twice the operating hours of a cooling-only system. Service in both spring and fall keeps charge, defrost operation, and staging verified for the season ahead.
Related services
Frequently asked questions
- Why is my heat pump blowing cool air in heating mode?
- Heat pump supply air is normally cooler than furnace air. If it is genuinely not warming the house, the likely causes are low charge, a reversing valve problem, or a defrost control fault.
- Do you service heat pumps as well as furnaces?
- Yes. Heat pump repair, replacement, and seasonal service are core work for us, including defrost and auxiliary heat controls.
- Is ice on the outdoor unit in winter a problem?
- A light frost that clears during a defrost cycle is normal. A unit encased in ice, or one that never clears, needs a technician.
Request a quote for heat pump services
Tell us what is going on and we will get back to you. This is a service request, not a confirmed appointment or a guaranteed price.
Ready for help with your system?
Speak directly with HVAC Done Right about what your system is doing. Open 24/7, every day.